Safeguarding Children and Young people

Area Safeguarding contacts

If a child is at immediate risk or in danger ring the Police on 999.

Oxfordshire has a Multi-agency safeguarding Hub (MASH) who can be reached on 0345 050 7666. This is the front door to Children’s Social Care for all child protection and immediate safeguarding concerns.

If there is an immediate safeguarding concern, for example:

  • Allegations/concerns that the child has been sexually/physically abused
  • Concerns that the child is suffering from severe neglect or other severe health risks
  • Concern that a child is living in or will be returned to a situation that may place him/her at immediate risk
  • The child is frightened to return home
  • The child has been abandoned or parent is absent

You should call the MASH immediately Tel: 0345 050 7666 (This number will take you through to Customer Services who will ask a series of questions and triage into MASH where safeguarding concerns are raised).
A No Names Consultation should not be used for the above scenarios.

To talk about an on-going concern:

If you want to speak to someone about an already open case contact the relevant Children’s Social Care Team.

  • Oxford City – 01865 328563
  • North Oxfordshire (including Banbury, Witney and Bicester): 01865 323039
  • South Oxfordshire (including Abingdon, Faringdon, Wantage, Thame, Didcot and Henley): 01865 323041
  • Emergency Duty Team: 0800 833 408
  • John Radcliffe Hospital Assessment Team: 01865 221236 (for antenatal safeguarding concerns and issues
  • concerning children in the hospital).

If you are unsure whether to make a referral
You can contact the Locality and Community Support Service (LCSS) and request a ‘no names’ consultation (meaning you don’t give the child’s name). You can then discuss the situation with them and they will advise you on what to do next. If a referral needs to be made they will advise you of this.LCSS Central : 0345 241 2705

  • LCSS Central : 0345 241 2705LCSS North (including Banbury, Witney, Bicester, Carterton and Woodstock): 0345 241 2703
  • LCSS North (including Banbury, Witney, Bicester, Carterton and Woodstock): 0345 241 2703
  • LCSS South (including Abingdon, Faringdon, Wantage, Thame, Didcot and Henley): 0345 241 2608

To report concerns about child sexual exploitation
If a child or young person has made a disclosure regarding sexual exploitation, or if you think a child may be at risk of being sexually exploited please contact the Kingfisher Team on: 01865 309196. Out of hours calls to this number will be diverted to the Thames Valley Police Referral Centre.

To report concerns about a professional or person in a position of trust
Please contact the Local Authority Designated Officer (LADO) to report an allegation or concern on: 01865 810603 or email:

Safeguarding good practice

All professionals are encouraged to discuss concerns openly with:

  • their agency line manager or supervisor or
  • a named safeguarding professional in their agency

Questions to ask yourself as a professional:

  • If nothing changes, or if I do nothing, in what way is the child likely to be harmed?
  • What is it I am most worried about?
  • Is the child in immediate danger?
  • Have I asked consent from the parent (and child where appropriate) to share this information? (and if not, why not?)
  • What is prompting me to ask for help or support now? Has the problem or issue got worse recently?
  • What needs or concerns have been identified?
  • What has already been done to address the needs or concerns? (including actions by other agencies where known).
  • What positive resources and abilities do the child and family currently have?

Risk factors and vulnerabilities around sexual violence can include:

  • Experiencing more than one assault
  • Repeat victimisation
  • Trauma and confusion
  • Mental health problems
  • Learning disabilities
  • Drink or drug misuse
  • Homelessness
  • Children and Young people
  • Young people at risk of sexual exploitation
  • People with a history of care
  • Young women involved in gang culture
  • Men and women working in the sex industry
  • Survivors of domestic violence
  • Patterns of abusive relationships that have become their norm

For more information on child safeguarding visit the Oxfordshire Safeguarding Children Board website.

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